COVID-19: At Familiprix, we are there for you

Pharmacist owners affiliated with Familiprix are closely monitoring the situation and our teams are mobilizing to help you.

How Familiprix is helping you

Pharmacist availability

For over 40 years, pharmacist owners affiliated with Familiprix have always taken to heart your health concerns—each and every day. That is why that have implemented all types of measures to maintain their practices in order to address your health needs.


Online prescription renewals

In order to avoid line-ups, you can have your new prescriptions or renewals prepared in advance, free of charge, via the Familiprix – My Pharmacy app or Health Profile.

My Pharmacy App

Familiprix - My Pharmacy

Download the free My Pharmacy mobile app

App Store Google Play

My Health Profile

My Health Profile

Access your Health Profile from your computer

Access your Health Profile

Order online

My Health Profile

Get your prescriptions renewed and buy all of your essential products on the same order

Order online

Home delivery

Home delivery

Several of our branches offer home delivery of medication and other products. Contact your nearest Familiprix branch to find out if it offers this service. If so, opt for home delivery.


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Supply chain management 

Supply chain management

A team has been dedicated to monitoring many products to ensure that we can restock our shelves as quickly as possible and minimize items being sold out.  

Stockpiling on medication in advance can trigger drug shortages for many patients. Everyone must work together to ensure that people who are the most vulnerable have access to essential medications. Your pharmacist is responsible for the procurement of medications and knows the quantities required to meet patients' needs. 

Please call in advance to have your prescriptions prepared or use our prescription renewal service on our mobile app or website.


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Where the main symptoms of the COVID-19?

Fever

Fever

Cough

Cough

Difficulty breathing

Lungs

What should you do when you have all three symptoms? 

  • Call this toll-free number: 1 877 644-4545
    • Do not go to a medical clinic unless you have first obtained an appointment.
    • If you have recently travelled outside of Canada and have been back for less than 14 days, you must mention this as soon you arrive at the clinic.  
  • You should only go to the emergency room (ER) if you have difficulty breathing at rest or when you are lying down. If your condition allows you to do so, call 1 877 644-4545 before going to the ER.

Source : quebec.ca/coronavirus

Here are the preventative measures you should take to mitigate the risk of catching and spreading the virus.

  • Regularly wash your hands with running lukewarm water and soap for at least 20 seconds.
  • Use an alcohol-based disinfectant if you do not have access to water and soap.
  • Ensure proper hygiene when you cough or sneeze:
    • Cover your mouth and nose with the bend of your arm in order to reduce the propagation of germs.
    • If you use a tissue paper, dispose of it as soon as possible and wash your hands afterwards.
    • If you are sick, avoid contact with more vulnerable people, including older adults and people who have a chronic disease. For example, avoid visiting people in hospital, people living in residential and long-term care centres, or in private residences.
    • Avoid direct contact when you greet someone, such as shaking hands, and use alternative ways to greet people. 

Every individual has their part to play to reduce the risk of spreading viruses. 

Source: https://www.opq.org/fr-CA/grand-public/coronavirus-covid-19/

To learn about the latest developments, visit the Québec Government’s official website.   

Useful resources

Information and recommendations regarding the COVID-19 virus evolve very quickly. Here are two websites you should regularly refer to:

https://www.opq.org/fr-CA/grand-public/coronavirus-covid-19/ (french only)

https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/

Stay informed about the measures Familiprix is taking regarding the COVID-19 virus by subscribing to our newsletter and following our Facebook page.

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