Caring for people and the planet

At Familiprix, we believe that pharmacies today—and in the future—must be more aligned with their patients' everyday needs and the well-being of our planet. Our approach prioritizes making healthcare more humane and accessible while being committed to environmental stewardship. We believe that our patients’ health and well-being go hand in hand with that of the planet.

Our actions are based on an overall strategic plan that focuses on four specific sustainable development initiatives. This plan will guide Familiprix in our continuous improvement throughout the organization. 

Ours values. A healthy planet - People who get involved - Human and connected health - Global sustainable strategy - Products for overall well-being



Products for overall well-being

We are environmentally responsible in the development of our private-label products and the selection of eco-friendly suppliers.

Eco-friendly labelling program

In order to help clients quickly identify eco-friendly products, Familiprix has designed an innovative labelling program in all of our branches.

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Beauté éthique section

Familiprix’s Beauté éthique section in our pharmacies is dedicated to brands that are committed to transparency. These brands offer products that are good for your body, but they never compromise the health of the environment or animals.  

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More sustainable procurement

Recyclable boxes

We have implemented environmental and social criteria when purchasing goods from our suppliers. We encourage the reduction of single-use items and products in our sourcing choices.

A healthy planet

We are committed to reducing our operations’ environmental footprint by optimizing shipping, creating more sustainable layouts, and improving the management of our residual materials.

Elimination of single-use plastic bags

Single-use plastic bags to reusable bags

In 2021, we completely eliminated plastic bags in our branches. We now offer paper and reusable bag options.

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No more single-use water bottles


In January 2020, we stopped selling cases of bottled water in all our branches as part of our fight against plastic. This initiative has enabled us to remove over 10 million single-use plastic water bottles from our branches each year.

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Electric delivery truck

Electric delivery truck

Deliveries from head office to our Québec City branches are made by a 100% electric Class 6 truck,. We have a distribution partner with an electric truck for our Montréal deliveries.  

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Management and valorization of residual materials at Familiprix headquarters

As our head office generates a great deal of residual waste, we put a great deal of effort into reducing, recycling and recovering these materials. In addition to installing sorting stations, we recycle our cardboard, paper and plastic film, as well as our computer equipment and batteries.

Electric conversion of our delivery feet

Electric delivery car

With nearly 100 electric cars in our customer delivery network, we can proudly say that many of our branches have taken up the challenge of transitioning to electric power. Collectively, more than 550 tons of greenhouse gases will be avoided per year—the equivalent of 3,050 round-trip flights between Montreal and Toronto.

Installation of electrical charging stations at head office

charging stations

To keep up the momentum in the branches, we decided to provide 9 electric charging stations for our employees’ electrical vehicles.

Electronic invoices

Electronic invoices

To reduce our environmental footprint, Familiprix offers electronic invoices at all branches. Instead of paper invoices, opt to receive electronic invoices via the Familiprix app, on our website or at checkout.

Energy efficiency at our head office

LED and automated lights

From installing LED and automated lights in our warehouse to insulating the roof of the head office to modernize it, we constantly make choices that contribute to greater energy efficiency.

Eco-friendly world

People who get involved

To support the community, we are proud to be committed to causes close to our hearts, and offer a profoundly humane employee experience.

Opération Enfant Soleil 

Opération Enfant Soleil

For over 30 years, we have been committed to the cause of sick children. We continue to support Opération Enfant Soleil year after year, thanks to the many initiatives and sustained involvement of our pharmacist-owners, their employees, and the fundraising activities organized by our head office.

Our Sustainable Health committee

Sustainable Health committee

In 2022, we set up a health and well-being committee at our headquarters to carry out various initiatives to raise awareness and promote healthier, more sustainable eating and living.

We take care of you program

We take care of you

This program enables our employees to thrive both at work and at home. From the availability of free fruit at the office to fitness classes offered to telemedicine services, the well-being of each and every one of our employees is a priority.

Global sustainability strategy

We remain coherent in our sustainability strategy, integrating all stakeholders and raising awareness among our employees/members/customers.

Sustainable Development Committee

Sustainable Development

The main mission of the Sustainable Development Committee, which is represented by staff members from all head office departments, is to ensure the evolution and cohesion of sustainable development projects. Employee collaboration and initiatives are essential to achieving our objectives each year.

Low-impact corporate events

 Our sustainability initiatives include our choices for more environmentally friendly corporate events. We set up eco-friendly rest areas during our annual conferences as well as opt for water fountains, meal choices without red meat, waste valorization, and plastic-free items. We also raise awareness among event attendees.

Awareness activities and tools for employees

All our employees are encouraged to participate in awareness activities and consult guides on sustainable best practices to adopt eco-friendly actions in their daily lives.

Many Familiprix branches have shifted to more eco-responsible practices

Over 50 pharmacies in our network have completed or are in the process of completing the eco+responsible journey of Maillon Vert. This journey unfolds in 7 phases and offers numerous tools and training sessions for pharmacists

Rewards

In the media